The Ripe Blog

Social media login

Submitted by Ripe Near Me on 7th June 2014

For those of you who use social media we’ve got some great news for you; we’ve integrated third party login into our improved menu. That means you can log into RipeNear.Me with just one click using your Facebook, Twitter or Google account - without even touching your keyboard!

The steps for connecting with your social media accounts are slightly different depending on whether you already have a RipeNearMe account or not. Read on for important information and tips to get started:

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Creating a new account

To create a new account using your existing Facebook, Twitter or Google account follow these steps:

1. Click on “Sign up”, located top right of the page
2. Select the service you’d like to sign up with
3. A window will open asking you to give RipeNearMe permission to use the credentials of your selected social media account. Click “Okay”
4. You’re done!

Your account will have been created, and you’ll be directed to your new user profile.

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Connecting your existing account

If you already have an account it’s important that you follow the instructions below to avoid creating a duplicate account. Here’s what you need to do:

1. Login to RipeNearMe with your existing account credentials
2. Click on your username top right, and the "Edit Account" in the drop down menu
3. In the page that opens, select the “Social links” tab
4. Under “Add more identities” select the icon for the social media account you’d like to connect to RipeNearMe
5. A window will open asking you to give RipeNearMe permission to use the credentials of your selected social media account. Click “Okay”
6. You’re done!

You'll now be able to log in to RipeNearMe by clicking on "Login" on the top right of the page, and then selecting the service you connected.

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Problem Solving

I logged in with social media and I can't see any of the produce I added earlier.

Solution: Uh-oh, looks like you might not have followed the instructions above. If your external social media account uses a different email address to your RipeNearMe account our software won't know it's you. In this case, we've created a brand new account for you, which isn't ideal but the solution is simple. First, cancel your newly created account by following these steps:

1. Click on your username top right, and then “Edit account”
2. Scroll to the bottom of the page, then click “Cancel account”

   Bear in mind that this will remove everything related to this account. If you have used this new account for any activity (adding produce, subscribing, sending messages) we suggest you get in contact with us rather than deleting this account so that we can merge your activity to your older account.

3. Click “Cancel account” on the confirmation page.
4. An email will be sent you, with a link to confirm. Click on that and the new account will be deleted.

Now let's get your accounts connected! Log into your existing RipeNearMe account (with the email address and password you've used previously) and follow the instructions outlined for “Connecting your existing account” above.

I see this error message when I try to login: “You are trying to log in with email address of another user.”

Solution: Most likely this means you have a RipeNearMe account and tried to log in with your Facebook, Twitter or Google profile before first connecting your accounts. See “Connecting your existing account” above.

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We hope you enjoy using this new integration. Let us know if you encounter any challenges.

Happy growing!